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From Pre-Qualification Snapshots to Continuous Performance Intelligence
Get complete visibility and control over your contractor supply chain - tracking performance, ensuring compliance, and making data-driven decisions about who consistently delivers quality.
Join leaders who adopt the new standard for contractor management
The Contractor Management Blind Spot
You spend significant effort selecting contractors through rigorous pre-qualification. RFPs. Capability statements. References. Insurance verification. Safety statistics. Then contracts are awarded and... what actually happens?
You hope contractors deliver compliant workers as promised. You trust their self-reported compliance status. You discover performance issues reactively - through incidents, gate delays, or client complaints - not proactively through data.
The gap between pre-qualification promises and operational delivery creates three critical vulnerabilities.
How Effective is Your Contractor Management?
Before we show you a better way, take a moment to assess your current reality. How many of these scenarios sound familiar? If you checked 3+, MyPass can help.
We prequalify contractors but don't track ongoing performance
No visibility into contractor workforce until workers arrive
Performance reviews based on subjective opinions, not verified data
Can't see actual contractor workforce compliance in real-time
Each site verifies the same contractors independently (no sharing)
Workers dismissed by one contractor can appear through another unknowingly
Contractor Intelligence Built on Verified Workforce Data
MyPass gives you direct visibility into contractor workforce capability - turning pre-qualification promises into verified, ongoing performance data.
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See Verified Contractor Workforces
- Contractors invite their workers to build verified Skills Passports and share access
- View verified qualifications directly
- Workers verified once work across all your operations, eliminating duplicate verification
- Access verification audit trails showing verification dates, issuers, expiry dates, and document history
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Track Contractor Compliance
- Monitor contractor workforce compliance status through dashboard views and compliance reports in Industry Portal
- Identify expiring qualifications across your contractor panel
- View compliance percentages for each contractor's workforce by project role requirements
- Export verified data to analyse contractor patterns
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Make Evidence-Based Decisions
- Use verified compliance data for contract awards, renewals, and preferred supplier evaluations
- Export historical compliance data to show contractor performance patterns over time
- Build contractor scorecards in your analytics tools using exported workforce data
- Transform quarterly reviews from subjective discussions to conversations backed by verified evidence
See Verified Contractor Workforces
See Verified Contractor Workforces
- Contractors invite their workers to build verified Skills Passports and share access
- View verified qualifications directly
- Workers verified once work across all your operations, eliminating duplicate verification
- Access verification audit trails showing verification dates, issuers, expiry dates, and document history
Track Contractor Compliance
Track Contractor Compliance
- Monitor contractor workforce compliance status through dashboard views and compliance reports in Industry Portal
- Identify expiring qualifications across your contractor panel
- View compliance percentages for each contractor's workforce by project role requirements
- Export verified data to analyse contractor patterns
Make Evidence-Based Decisions
Make Evidence-Based Decisions
- Use verified compliance data for contract awards, renewals, and preferred supplier evaluations
- Export historical compliance data to show contractor performance patterns over time
- Build contractor scorecards in your analytics tools using exported workforce data
- Transform quarterly reviews from subjective discussions to conversations backed by verified evidence
Contractor Management Features
How you use these capabilities depends on your role in the workforce ecosystem
Whether you're an asset owner managing 50-200+ contractors or a service provider coordinating subcontractors, MyPass gives you the visibility to make data-driven contractor decisions. The same verified workforce data serves different needs.
The Impact of Data-Driven Contractor Management
27%
Reduction in non-compliant contractor workers
32%
Reduction in administrative time managing contractors
95%
Fill rates with verified contractor capability
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Related Solutions for Comprehensive Contractor Management
Contractor management is just one piece of the puzzle. See how MyPass solves connected challenges across your contractor ecosystem.
Helping our customers do more
Works With Your Existing Contractor Systems
Procurement Systems
Feed contractor performance data to contract award decisions
Project Management
Track contractor delivery across projects
ERP Systems
SAP, Oracle integration for contractor records
Safety Management
Correlate contractor performance with incident rates
Site Access Control
Automated contractor workforce verification
Reporting Tools
Export to PowerBI, Tableau for custom contractor analytics
Where Does Your Organisation Stand?
Contractor management evolves through predictable stages as organisations move from relationship-based decisions to data-driven intelligence. Most operations start at Stage 1, relying on prequalification and trust. Progressive organisations advance through monitoring and performance tracking before reaching Stage 4 - where contractor data becomes strategic intelligence. Understanding where you are today helps clarify the path forward. Which stage best describes your current approach?
"We Select on Price and Promises"
- Contractor selection driven primarily by tender price
- Pre-qualification based on capability statements (promises)
- Limited visibility into actual contractor workforce
- Reactive performance management (respond to problems)
- Subjective contractor reviews based on relationship quality
Typical Trigger to Advance: A contractor failure that impacts operations—missed mobilisation commitments, compliance issues discovered on-site, safety incidents involving contractor workforce - forcing recognition that lowest price doesn't guarantee best value.
1
"We Monitor Compliance"
- Contractor compliance checks at contract award and periodically
- Some visibility into contractor workforce through attestations
- Basic performance tracking (mostly incident-based)
- Still rely on contractor-provided data
- Limited ability to benchmark contractors objectively
Typical Trigger to Advance: Recognition that periodic compliance checks don't ensure ongoing delivery, desire to differentiate between high-performers and underperformers, or need to justify contractor panel rationalization decisions with data rather than opinions.
2
"We Track Performance Metrics"
- Structured contractor performance scorecards
- Regular performance reviews with defined metrics
- Some data-driven contractor decisions
- Better than subjective assessments but still incomplete visibility
- Limited integration between contractor management and operations
Typical Trigger to Advance: Need for current contractor workforce visibility (not point-in-time snapshots), desire to reward high-performers with preferred rates or long-term contracts, or requirement to demonstrate contractor supply chain compliance to clients/regulators.
3
"Strategic Contractor Partnerships"
- Current visibility into contractor workforce capability
- Verified data drives contractor decisions
- Continuous monitoring with compliance tracking
- Export data for contractor analysis
- Build relationships with consistently compliant contractors
- Data-driven contractor panel decisions
Key Differentiator: You're not asking "Which contractor bid lowest?" You're asking "Which contractors consistently deliver workers with current, verified qualifications, and how do we build long-term relationships with them while addressing compliance gaps in our panel?"
4
Award-winning platform
Industry-recognised innovation transforming how organisations manage workforce compliance and safety
HOT 30 WINNER
Core Innovation Hot 30 2023
TECH FAST 50 WINNER
Deloitte Tech Fast 50 2023
AUSTRALIAN BUSINESS AWARDS
Process Innovation Winner 2021
WA INNOVATOR OF THE YEAR
Growth Finalist 2021
AWARD FOR EXCELLENCE
People’s Choice Finalist
MOST INNOVATIVE COMPANIES
Category Winner 2023
MINING MAGAZINE AWARDS
Software Excellence Award Winner
COVID-19 INNOVATION FUND
Innovation Award 2020
AUSTRALIAN TECHNOLOGIES
Best Technology Winner 2019
Contractor Management Questions
How is MyPass different from traditional contractor management systems?
Traditional systems are document repositories where contractors upload files. MyPass connects you to verified worker Skills Passports - eliminating document duplication while giving you better visibility.
Key differences:
- Data source: Direct access to verified worker Skills Passports vs. contractor-controlled spreadsheets and attestations.
- Verification: Documents validated by MyPass specialists using established protocols, including checking against available online checkers, contacting issuing authorities, spotting inconsistencies as well as escalating to relevant bodies for complex issues.
- Portability: One worker verification works across all your operations vs. site-by-site re-verification.
- Duplicate detection: MyPass prevents dismissed workers from re-entering through different contractors.
The result: You know contractor workforce compliance status, not just what contractors tell you.
Can we track subcontractors through MyPass?
Yes. This is particularly valuable for service providers managing complex delivery networks:
- Visibility: Subcontractor workers use the same Skills Passport system, giving you visibility across direct and subcontracted workforces.
- Compliance: Demonstrate to clients that your entire supply chain meets requirements, not just your direct employees.
- Quality control: iew which subcontractors have compliant workers vs. those with compliance gaps.
- Unified reporting: Aggregate compliance data across prime contractor and subcontractor workforces for client reporting.
This is critical when asset owner clients require supply chain visibility and want assurance that everyone working on their sites meets standards.
What reports can we generate about contractor performance?
MyPass provides comprehensive contractor reporting through ready-made compliance reports plus export options for performance analysis in your preferred tools:
- In MyPass: View current compliance status, expiring qualifications, verification audit trails, skills availability, and training completion across your contractor panel.
- Export for analysis: Export verified data (Excel, CSV, API) to analyze contractor performance in your preferred tools:
- Compliance trends and patterns
- Mobilisation speed and responsiveness
- Contractor benchmarking and scorecards
- Workforce capability over time
Feed exports into PowerBI, Tableau, or Excel to build custom contractor performance dashboards tailored to your needs.
These verified data exports support quarterly reviews, contract decisions, and supplier evaluations.
What happens when contractors work for multiple asset owners using MyPass?
This is where MyPass delivers maximum value:
- For contractors:
- Workers verified once work across multiple clients
- Reduced administrative burden through credential portability
- Faster mobilization with pre-verified qualifications
- One compliance system serves all MyPass-enabled clients
- For asset owners:
- Access pre-verified contractor workforces
- Industry standardization reduces duplication
- Better contractor quality as portability becomes market expectation
Strategic implication: As MyPass adoption grows across your industry, contractors who maintain current, verified credentials gain competitive advantage. Early asset owner adoption positions you to benefit from high-quality contractor pools with portable, verified qualifications.
How does duplicate worker detection work?
MyPass's comprehensive duplicate detection prevents this and provides critical compliance protection. This is critical for psychosocial safety and preventing repeat safety offenders.
How it works: Identity matching across multiple attributes, not just names. Flags potential duplicates for investigation.
Regulatory value: Demonstrates due diligence to regulators that you have systems to prevent known safety violators from re-entering your workforce through back channels.
This protects asset owners from unknowingly accepting high-risk workers and provides defensible evidence of safety commitment.
Does MyPass help with new contractor onboarding?
Yes. MyPass streamlines new contractor onboarding while maintaining rigorous standards:
- Accelerated prequalification:
- If contractor already uses MyPass with other clients, their workforce credentials are pre-verified
- Eliminates re-verification of already-verified qualifications
- Focus your evaluation on project-specific requirements rather than re-checking basic compliance
- Workforce capability verification:
- View actual contractor workforce qualifications before awarding work
- Verify they have qualified workers available, not just subcontract intentions
- Review worker qualification currency and training completion status
- Compliance monitoring:
- Monitor contractor workforce compliance with your requirements
- Track site-specific training completion across contractor workforce
- Verify contractor workforce is deployment-ready before project start dates
- Onboarding support: MyPass provides support to help contractors get started:
- Help center articles and training resources guide platform setup
- Live chat and email support
- Customer Success team coordinates contractor onboarding
Still have questions?
Didn’t find the answers you’re looking for? Get in touch with the team at MyPass
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