Close Skills Gaps with Verified Training

From identifying capability needs to delivering training and verifying completions - coordinate workforce development that drives verified competency, not just attendance certificates.
Construction worker in orange safety helmet and vest operating a drone controller at sunset.
Construction worker wearing an orange hard hat and reflective jacket operating a drone controller at a worksite during sunset.

Join leaders who adopt the new standard for workforce development

The Gap Between Training Delivery and Workforce Capability

You discover Worker A needs confined space training when they're already assigned to a project starting in 3 days. Scramble to find training, rush the booking, hope they pass, delay project start if they don't.

Meanwhile, 15 other workers across your contractor panel need the same training in the next 60 days - but you don't know it yet because training needs are discovered reactively, one worker at a time.

Worker wearing a protective helmet and mask inspecting the inside of a large metal cylindrical tunnel.

Disconnected Systems

  • Training delivery tracked in Learning Management Systems (LMS)
  • Workforce compliance tracked in different systems or spreadsheets
  • Manual reconciliation to confirm training certificates update worker profiles
  • Time lag between training completion and compliance status updates
  • No visibility into whether training closed identified skills gaps

Reactive Training Coordination

  • Discover training needs when projects start (too late for efficient delivery)
  • Limited proactive visibility into expiring qualifications across workforce
  • Training prioritisation based on urgency, not strategic capability building
  • Difficult to coordinate training across contractors with different schedules
  • No unified view of training pipeline vs. upcoming workforce needs

Unclear Training Effectiveness

  • Can't measure if training improved workforce deployment readiness
  • No correlation between training investment and compliance improvement
  • Difficult to identify high-value training vs. wasted resources
  • Unable to track training ROI at contractor, project, or company level
  • Training treated as cost center, not strategic capability investment

How Integrated is Your Training Delivery?

Before we show you a better way, take a moment to assess your current reality. How many of these scenarios sound familiar? If you checked 3+, MyPass can help.

Training delivery and compliance tracking happen in separate systems

We discover training needs reactively when projects need workers

Manual processes to update worker profiles after training completion

Difficult to coordinate training across multiple contractors

Workers learn about expiring qualifications too late for efficient re-training

No visibility into training pipeline vs. upcoming capability needs

L&D Integrated with Workforce Compliance

MyPass connects training delivery to verified workforce capability - ensuring training investment translates to deployment-ready workers.

Identify Training Needs

Identify Training Needs

  • Competency management reveals skills gaps before they block deployment.
  • Dashboard shows qualifications expiring within 90 days; reports track expiries up to 180 days ahead
  • Identify upcoming capability requirements when creating future projects
  • View which contractors have workers with qualification gaps requiring training
  • Generate lists by qualification type, urgency, contractor, and location
Coordinate Training Delivery

Coordinate Training Delivery

  • Create custom training courses and deliver online through MyPass integrated platform Clui LMS, or Damstra Learning integration
  • Workers upload certificates from external RTOs and training providers to their Skills Passports
  • Monitor training enrollment and completion status across your workforce
  • View training coordination across your entire contractor panel from one system
  • Workers can complete online training and upload certificates via mobile app or web
Verify Completions

Verify Completions

  • Training certificates from Clui LMS and Damstra Learning update worker Skills Passports automatically upon completion
  • Verification specialists validate externally-issued certificates through document review
  • Verified certificates update compliance status across all projects and matrices
  • Export training data to measure effectiveness through: Compliance rate improvements, reduced skills gaps across workforce, training completion rates by contractor
Identify Training Needs
Identify Training Needs

Identify Training Needs

  • Competency management reveals skills gaps before they block deployment.
  • Dashboard shows qualifications expiring within 90 days; reports track expiries up to 180 days ahead
  • Identify upcoming capability requirements when creating future projects
  • View which contractors have workers with qualification gaps requiring training
  • Generate lists by qualification type, urgency, contractor, and location
Coordinate Training Delivery
Coordinate Training Delivery

Coordinate Training Delivery

  • Create custom training courses and deliver online through MyPass integrated platform Clui LMS, or Damstra Learning integration
  • Workers upload certificates from external RTOs and training providers to their Skills Passports
  • Monitor training enrollment and completion status across your workforce
  • View training coordination across your entire contractor panel from one system
  • Workers can complete online training and upload certificates via mobile app or web
Verify Completions
Verify Completions

Verify Completions

  • Training certificates from Clui LMS and Damstra Learning update worker Skills Passports automatically upon completion
  • Verification specialists validate externally-issued certificates through document review
  • Verified certificates update compliance status across all projects and matrices
  • Export training data to measure effectiveness through: Compliance rate improvements, reduced skills gaps across workforce, training completion rates by contractor

Comprehensive Learning & Development Features

How you use these capabilities depends on your role in the workforce ecosystem

Whether you're an asset owner coordinating training across a contractor supply chain, or a service provider developing your workforce to meet evolving client requirements, MyPass connects training delivery to verified workforce capability. The same integrated system serves different workflows - reducing duplication while building competency.

Skills Gap Analysis

Identify training needs proactively across your workforce. Compare current qualifications to role requirements via competency matrices.

Integrated Training Platform

Deliver training through Clui LMS and Damstra Learning with automated certificate flow to Skills Passports, eliminating manual compliance status updates.

Certificate Verification and Validation

MyPass verification specialists validate externally-issued certificates through document review. Integrated platform certificates are automatically verified upon completion for instant compliance.

Multi-Contractor Training Coordination

View training needs across your entire contractor supply chain. Export data to identify high-performing contractors and coordinate shared training sessions.

Worker-Centric Training Portability

Verified credentials transfer when workers move between contractors. One Skills Passport eliminates repetitive induction training across multiple contractor engagements.

Training Effectiveness Analytics

Export training completion data to measure ROI in PowerBI, Tableau, or Excel. Analyze compliance improvements, completion rates, and contractor performance patterns.

The Impact of Data-Driven Contractor Management

47%

Increase in training completion rates

35

Fraudulent certificates intercepted monthly (average)

32%

Reduction in administrative time managing contractor compliance

Smartphone held by a gloved hand displaying a worker verification app showing Jason Douglas meets all mandatory site requirements as an electrician and basic rigger.

Related Solutions for Comprehensive Workforce Management

L&D is most powerful when connected to the systems that identify training needs and measure training impact.

Competency Management

Compliance answers "are they legal to work here?" Competency Management answers the next question: "do they have the RIGHT qualifications for this specific role?" Create role-based matrices, automatically match workers to job requirements, and identify skills gaps before they delay projects.

Key integration:

  • Compliance status feeds into competency matching
  • Skills Matrices define which credentials constitute "compliant"
  • Expiring credentials appear in compliance dashboards and affect competency matching

Health and Safety

Verified competency is the foundation of safety. Prevent incidents through proactive monitoring of safety-critical qualifications

Key Integration:

  • High-risk work licence tracking
  • Safety training completion monitoring
  • Incident prevention through verified competency

Workforce Compliance

Safety starts with compliance. Direct validation, automated expiry alerts, and comprehensive audit trails turn safety commitment into verified assurance.

Key Integration:

  • Competency matrices feed compliance dashboards
  • Expiring qualifications trigger compliance alerts
  • Audit-ready documentation for regulatory requirements

Sourcing and Recruiting

Need workers with specific qualifications? Optimise your pool of pre-verified, competent workers ready for rapid deployment. Reduce time-to-hire while ensuring quality from day one.

Key Integration:

  • Search by competency requirements
  • Pre-verified qualifications eliminate verification delays
  • Faster mobilisation for urgent needs

Contractor Management

You've verified individual worker competency - now track it across hundreds of contractors. Analyse exported data to see which contractors consistently deliver qualified workers and benchmark performance.

Key Integration:

  • Aggregate competency data by contractor
  • Track contractor workforce capability before awarding contracts
  • Monitor ongoing compliance across contractor panels
Competency Management

Competency Management

Compliance answers "are they legal to work here?" Competency Management answers the next question: "do they have the RIGHT qualifications for this specific role?" Create role-based matrices, automatically match workers to job requirements, and identify skills gaps before they delay projects.

Key integration:

  • Compliance status feeds into competency matching
  • Skills Matrices define which credentials constitute "compliant"
  • Expiring credentials appear in compliance dashboards and affect competency matching
Health and Safety

Health and Safety

Verified competency is the foundation of safety. Prevent incidents through proactive monitoring of safety-critical qualifications

Key Integration:

  • High-risk work licence tracking
  • Safety training completion monitoring
  • Incident prevention through verified competency
Workforce Compliance

Workforce Compliance

Safety starts with compliance. Direct validation, automated expiry alerts, and comprehensive audit trails turn safety commitment into verified assurance.

Key Integration:

  • Competency matrices feed compliance dashboards
  • Expiring qualifications trigger compliance alerts
  • Audit-ready documentation for regulatory requirements
Sourcing and Recruiting

Sourcing and Recruiting

Need workers with specific qualifications? Optimise your pool of pre-verified, competent workers ready for rapid deployment. Reduce time-to-hire while ensuring quality from day one.

Key Integration:

  • Search by competency requirements
  • Pre-verified qualifications eliminate verification delays
  • Faster mobilisation for urgent needs
Contractor Management

Contractor Management

You've verified individual worker competency - now track it across hundreds of contractors. Analyse exported data to see which contractors consistently deliver qualified workers and benchmark performance.

Key Integration:

  • Aggregate competency data by contractor
  • Track contractor workforce capability before awarding contracts
  • Monitor ongoing compliance across contractor panels

Helping our customers do more

“MyPass is the best product for managing Compliance and Contractor workforce inductions and qualifications. Being in the cloud, it is easy to deploy and simple to access from any device. It certainly streamlines onboarding processes.”
Adele
Contractor Manager
Methanex
“The MyPass platform is very user friendly, making it easy to add new employees, add qualifications and enroll in training courses. The Overview tab makes it easy to see training compliance at a glance."
Corrine G.
Operations Support Coordinator
Oil & Energy sector

Works With Your Existing Training Systems

Learning Management Systems (LMS)

Clui Learning, other LMS platforms for course delivery

HR Systems

Training records in employee files

ERP Systems

SAP, Oracle integration for contractor records

Site Access Control

Automated compliance checking at gates, access revocation for expired qualifications

Training Providers

Coordinate with external RTOs and corporate training providers

Reporting Tools

Export to PowerBI, Tableau for custom training analytics

Where Does Your Organisation Stand?

L&D practices evolve through predictable stages as organisations move from reactive training delivery to strategic capability building. Most operations start at Stage 1, driven by mandatory compliance training and hope that courses prevent incidents. Progressive organisations advance through coordination and integration before reaching Stage 4 - where training investment directly drives verified workforce capability and measurable business outcomes. Understanding where you are today helps clarify the path forward. Which stage best describes your current approach?

"We Deliver Mandatory Training"

  • Training driven by compliance requirements and incident responses
  • Limited coordination between training delivery and workforce planning
  • Attendance tracked, but effectiveness uncertain
  • Workers receive certificates, but gap remains between training and verified capability
  • Training treated as cost center, not strategic investment

Typical Trigger to Advance: Repeated discovery that workers completed training but qualifications weren't reflected in compliance systems, mobilization delays from training coordination gaps, or recognition that training investment doesn't translate to improved deployment readiness.

1

"We Track Training Completion"

  • Centralized tracking of training enrollment and completion
  • Better visibility into who's completed what training
  • Still disconnected from operational workforce planning
  • Manual processes to update compliance status after training
  • Limited ability to measure training effectiveness or ROI

Typical Trigger to Advance: Operational pressure from discovering training needs too late, inefficiency from manual compliance status updates after training, or desire to demonstrate training ROI through operational metrics rather than completion rates alone.

2

"We Coordinate Training with Operations"

  • Training planning aligned with project timelines
  • Proactive identification of expiring qualifications
  • Some integration between training and compliance systems
  • Better than reactive delivery but still gaps in verification
  • Measuring training through operational outcomes emerging

Typical Trigger to Advance: Need for seamless integration between training delivery and compliance verification, desire to measure training effectiveness through deployment readiness improvement, or requirement to demonstrate verified capability to clients/regulators, not just attendance certificates.

3

Dashboard showing personnel overview with a resource pool compliance bar at 92%, field compliance bar for driver's licenses with 121 total, and individual compliance showing Aaron McManaway at 12% compliance.

 "Strategic Capability Building"

  • Training needs identified proactively through skills gap analysis
  • Seamless integration: training completion → verification → compliance update
  • Automated coordination across contractors and workforce
  • Export data for training ROI measurement
  • Strategic capability building before opportunities arise
  • Unified view of training across direct workforce and contractor supply chain

Key Differentiator: You're not asking "Did they complete training?" You're measuring "Did training close our skills gaps and improve workforce deployment readiness?" through exported data analysis."

4

Award-winning platform

Industry-recognised innovation transforming how organisations manage workforce compliance and safety

HOT 30 WINNER

Core Innovation Hot 30 2023

TECH FAST 50 WINNER

Deloitte Tech Fast 50 2023

AUSTRALIAN BUSINESS AWARDS

Process Innovation Winner 2021

WA INNOVATOR OF THE YEAR

Growth Finalist 2021

AWARD FOR EXCELLENCE

People’s Choice Finalist

MOST INNOVATIVE COMPANIES

Category Winner 2023

MINING MAGAZINE AWARDS

Software Excellence Award Winner

COVID-19 INNOVATION FUND

Innovation Award 2020

AUSTRALIAN TECHNOLOGIES

Best Technology Winner 2019

Learning & Development Questions

Still have questions?

Didn’t find the answers you’re looking for? Get in touch with the team at MyPass
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