Question 1

How is MyPass different from systems like Avetta or Pegasus?

Accepted Answer

MyPass uses a bottom-up, worker-controlled data architecture rather than a traditional top-down model. Workers maintain their verified profiles and share access with you, reducing your cyber liability while giving you better compliance visibility. MyPass also offers comprehensive duplicate worker detection, which is unique in the industry, and direct verification with issuing authorities where available.

Question 2

Does MyPass work for my industry?

Accepted Answer

MyPass is purpose-built for asset-intensive industries where contractor workforce compliance is critical. It has proven results across mining and resources, energy, manufacturing and utilities. Each industry has unique compliance requirements and operational challenges, and MyPass addresses sector-specific needs across all four.

Question 3

Do we need to replace our existing contractor management systems?

Accepted Answer

No. MyPass integrates with your existing technology stack through APIs. It complements rather than replaces your current systems, working alongside your LMS, HRIS, site access control and other platforms.

Question 4

How do we convince contractors to adopt MyPass?

Accepted Answer

Most contractors prefer MyPass because it reduces their admin burden by 32% through credential portability. When their workers build verified profiles once and use them across multiple asset owners, contractors save time and money rather than spending more. Your requirement drives initial adoption, but contractors typically expand use beyond mandates. MyPass also provides contractor onboarding support to ensure smooth adoption.

Question 5

What happens to our existing contractor data?

Accepted Answer

MyPass can migrate existing contractor information to establish initial worker profiles, which workers then validate and control going forward. Everything flows into the verified passport model with no duplication.

Question 6

What if a contractor refuses to use MyPass?

Accepted Answer

In practice this rarely happens. Contractors understand that compliance requirements are part of doing business, similar to insurance or safety certifications. Since MyPass reduces their admin burden rather than adding to it, resistance is minimal. MyPass also provides contractor onboarding support to ensure smooth adoption.

Question 7

Can workers fake or manipulate their passport data?

Accepted Answer

No. MyPass validates certificates against verified libraries and issuing authorities where available. The platform detects an average of 35 fraudulent certificates monthly. Comprehensive duplicate detection also prevents workers from creating multiple profiles to hide dismissals or incidents.

Question 8

Is our data secure?

Accepted Answer

Yes. MyPass is ISO 27001 certified. The worker-controlled architecture means you never collect, store or secure individual worker personal information, reducing your cyber liability compared with traditional platforms where you are the data custodian.

Question 9

What about workers who don't want to use technology?

Accepted Answer

Workers appreciate MyPass because it gives them control and portability. The mobile app is designed for ease of use, and contractors typically handle initial setup support for their teams. Adoption among workers is consistently high because they see immediate benefit through faster mobilisation, reduced paperwork and career portability.

Real-time compliance assurance for hiring clients

Trusted by Industry Leaders Managing High-Risk Operations

The hidden risks in traditional contractor management

Compliance blind spots

Administrative burden

Contractor performance issues

Single source of truth across your entire contractor supply chain

Real-time compliance dashboards across all contractors

Mobile QR verification in the field

Duplicate worker detection across your sites

Automated certificate validation with issuing authorities

Integration with your existing systems

Contractor performance tracking and benchmarking

A better way: The worker passport model

Workers Build Their Passport

You Set Your Requirements

Your Contractors Connect Their Teams

Workers Build Their Passport

You Set Your Requirements

Your Contractors Connect Their Teams

Why leading hiring clients choose MyPass

Traditional Approach

MyPass Worker-Verified Model

Proven results from world-leading companies

Reduction in non-compliant worker access

Fraudulent certificates intercepted monthly (average)

Increase in worker completion of business conduct and healthy workplace training

Helping our customers do more

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How hiring clients use MyPass

Contractor Management

WorkforceCompliance

Health and Safety

CompetencyManagement

Award-winning platform

HOT 30 WINNER

TECH FAST 50 WINNER

AUSTRALIAN BUSINESS AWARDS

WA INNOVATOR OF THE YEAR

AWARD FOR EXCELLENCE

MOST INNOVATIVE COMPANIES

MINING MAGAZINE AWARDS

COVID-19 INNOVATION FUND

AUSTRALIAN TECHNOLOGIES

Works with your existing systems

Access Control

ERP Systems

Reporting

Workforce Planning

Learning Management

Leading industry standardisation efforts

Common questions from operators

Still have questions?

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