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Workforce Compliance for Critical Utility Infrastructure
From water treatment facilities to power generation plants - real-time visibility of contractor compliance across essential services, distributed infrastructure, and critical operational environments where safety and continuity are non-negotiable.
Powering Compliance Across Essential Services
The Workforce Compliance Challenge in Utilities
Managing contractor workforces across distributed assets while maintaining continuous operations creates unique compliance challenges.
43%
Utilities orgs report difficulty hiring qualified workers for infrastructure projects
20%
Utilities orgs have full visibility into their Tier 2 and Tier 3 suppliers
24
Different systems used to manage contractor data on average
Traditional Processes Can't Manage Distributed Critical Infrastructure
One electrical contractor with expired high-voltage authorisation working on transmission infrastructure. One water treatment operator without current chemical handling certification. Any of these scenarios can result in service disruptions affecting thousands, regulatory sanctions, or catastrophic safety incidents. Yet traditional contractor management processes leave utility operators blind to these risks.
Purpose-Built for Utility Operations
MyPass eliminates compliance bottlenecks across distributed utility infrastructure through worker-controlled, verified data that maintains service continuity while ensuring safety and regulatory compliance.
Skills Passport
Workers maintain verified, portable credentials that travel with them across utility assets and service areas. Critical for distributed operations where the same contractors work across multiple locations and utility providers - one verification, multiple applications.
Utilities Benefits:
- Pre-verified contractors eliminate gate delays during planned shutdowns
- QR code verification works across all shifts from any mobile device
- Contractors verified once work across your entire facility network
- Specialised utility licences tracked in single profile
Industry Portal
Get real-time visibility across your entire contractor workforce spanning generation, transmission, distribution, and treatment operations. Monitor compliance across geographic regions, track contractor performance, and identify risks before they impact service delivery.
Utilities Benefits:
- Manage 50-150+ contractors from single dashboard across all shifts
- Worker alerts for expiring safety-critical qualifications
- Track contractor performance across production areas and facilities
Proven Results from Leading Companies
27%
Reduction in non-compliant worker access
35
Fraudulent certificates intercepted monthly (average)
3X
faster worker mobilisation
Built for the Realities of Utilities Operations
From power networks to water systems, MyPass addresses the unique challenges of utilities workforces.
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How Utility Operations Use MyPass
Contractor Management
Get complete visibility and control over hundreds of contracting companies. Monitor ongoing compliance, track performance, and prevent misconduct through duplicate profile detection - a ‘single source of truth’ for every worker across industry.
Workforce Compliance
Move from trusting contractors are compliant to knowing in real-time. Direct validation with issuing authorities, automated expiry alerts, and mobile field verification eliminate compliance gaps.
Health and Safety
Prevent safety incidents before they happen through verified competency tracking. Detect fraudulent certificates, monitor safety training completion, and integrate with fatigue management or logistics systems.
Competency Management
Real-time assurance of worker skills and qualifications. Standardise competency frameworks across operations, track expiring qualifications proactively, and verify certificates at the source - not through contractor attestations.
Sourcing and Recruiting
For service providers building mining workforces - optimise your pool of verified, compliant workers ready for rapid deployment. Reduce time-to-hire and maximise your workforce utilisation while ensuring quality and compliance.
Contractor Management
Contractor Management
Get complete visibility and control over hundreds of contracting companies. Monitor ongoing compliance, track performance, and prevent misconduct through duplicate profile detection - a ‘single source of truth’ for every worker across industry.
Workforce Compliance
Workforce Compliance
Move from trusting contractors are compliant to knowing in real-time. Direct validation with issuing authorities, automated expiry alerts, and mobile field verification eliminate compliance gaps.
Health and Safety
Health and Safety
Prevent safety incidents before they happen through verified competency tracking. Detect fraudulent certificates, monitor safety training completion, and integrate with fatigue management or logistics systems.
Competency Management
Competency Management
Real-time assurance of worker skills and qualifications. Standardise competency frameworks across operations, track expiring qualifications proactively, and verify certificates at the source - not through contractor attestations.
Sourcing and Recruiting
Sourcing and Recruiting
For service providers building mining workforces - optimise your pool of verified, compliant workers ready for rapid deployment. Reduce time-to-hire and maximise your workforce utilisation while ensuring quality and compliance.
Award-winning platform
Industry-recognised innovation transforming how organisations manage workforce compliance and safety
HOT 30 WINNER
Core Innovation Hot 30 2023
TECH FAST 50 WINNER
Deloitte Tech Fast 50 2023
AUSTRALIAN BUSINESS AWARDS
Process Innovation Winner 2021
WA INNOVATOR OF THE YEAR
Growth Finalist 2021
AWARD FOR EXCELLENCE
People’s Choice Finalist
MOST INNOVATIVE COMPANIES
Category Winner 2023
MINING MAGAZINE AWARDS
Software Excellence Award Winner
COVID-19 INNOVATION FUND
Innovation Award 2020
AUSTRALIAN TECHNOLOGIES
Best Technology Winner 2019
Connects with Your Utilities Technology Stack
Site Access
Integrate with facility access control systems across multiple plants
Time & Attendance
Ensure only compliant workers clock in across shifts
ERP Systems
SAP, Oracle, Microsoft Dynamics - maintain systems of record
Workforce Planning
SAP, Oracle, workforce management tools for production scheduling
Safety Management
Feed data to incident management and near-miss reporting systems
Maintenance Management
CMMS integration for maintenance contractor qualification tracking
Helping our customers do more
Common Questions from Utility Operations
Does MyPass compete with our members or take ownership of worker data?
No. MyPass operates as neutral infrastructure, not a competing service. Your industry body sets the standards; MyPass provides the verification and portability layer underneath them. Workers - not employers, and not MyPass - own their credential data, which is what allows the platform to stay neutral across asset owners, service providers, and training organisations at once.
How does MyPass work with a framework we've already published?
Your existing competency matrices, qualification requirements, and training pathways are embedded directly into the platform's hiring and verification workflows. Instead of your framework living as a reference PDF that members adopt voluntarily, it becomes the operational standard workers are verified against, and employers hire against - with real-time visibility into how consistently it's actually being used across your sector.
What did the Clean Energy Council partnership actually involve?
MyPass was engaged as the technology provider for CEC's Clean Energy JobReady program in Victoria and Queensland. MyPass built industry-agreed training matrices for solar, battery, and onshore wind trade roles, with real-time verification against CEC standards and a free digital Skills Passport for workers - reducing onboarding time and duplicate document uploads across projects for CEC members.
Still have questions?
Didn’t find the answers you’re looking for? Get in touch with the team at MyPass
Get in touch
See How Utility Operators Use MyPass
ISO 27001 Certified
Trusted by 1,500+ organisations
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Press
MyPass secures A$7.5m from OneVentures in Series A raise, plans to scale innovative workforce credentials management platform globally.
MyPass Global, the industry platform for workforce competency assurance, announced it had raised A$7.5 million in Series A funding led by Australian venture capital firm OneVentures.
Read article
Feb 17, 2026
