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Workforce Compliance for Critical Utility Infrastructure
From water treatment facilities to power generation plants - real-time visibility of contractor compliance across essential services, distributed infrastructure, and critical operational environments where safety and continuity are non-negotiable.
Powering Compliance Across Essential Services
The Workforce Compliance Challenge in Utilities
Managing contractor workforces across distributed assets while maintaining continuous operations creates unique compliance challenges.
43%
Utilities orgs report difficulty hiring qualified workers for infrastructure projects
20%
Utilities orgs have full visibility into their Tier 2 and Tier 3 suppliers
24
Different systems used to manage contractor data on average
Traditional Processes Can't Manage Distributed Critical Infrastructure
One electrical contractor with expired high-voltage authorisation working on transmission infrastructure. One water treatment operator without current chemical handling certification. Any of these scenarios can result in service disruptions affecting thousands, regulatory sanctions, or catastrophic safety incidents. Yet traditional contractor management processes leave utility operators blind to these risks.
Purpose-Built for Utility Operations
MyPass eliminates compliance bottlenecks across distributed utility infrastructure through worker-controlled, verified data that maintains service continuity while ensuring safety and regulatory compliance.
Skills Passport
Workers maintain verified, portable credentials that travel with them across utility assets and service areas. Critical for distributed operations where the same contractors work across multiple locations and utility providers - one verification, multiple applications.
Utilities Benefits:
- Pre-verified contractors eliminate gate delays during planned shutdowns
- QR code verification works across all shifts from any mobile device
- Contractors verified once work across your entire facility network
- Specialised utility licences tracked in single profile
Industry Portal
Get real-time visibility across your entire contractor workforce spanning generation, transmission, distribution, and treatment operations. Monitor compliance across geographic regions, track contractor performance, and identify risks before they impact service delivery.
Utilities Benefits:
- Manage 50-150+ contractors from single dashboard across all shifts
- Worker alerts for expiring safety-critical qualifications
- Track contractor performance across production areas and facilities
Proven Results from Leading Companies
27%
Reduction in non-compliant worker access
35
Fraudulent certificates intercepted monthly (average)
3X
faster worker mobilisation
Built for the Realities of Utilities Operations
From power networks to water systems, MyPass addresses the unique challenges of utilities workforces.
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How Utility Operations Use MyPass
Contractor Management
Get complete visibility and control over hundreds of contracting companies. Monitor ongoing compliance, track performance, and prevent misconduct through duplicate detection - not just pre-qualification snapshots.
Workforce Compliance
Move from trusting contractors are compliant to knowing in real-time. Direct validation with issuing authorities, automated expiry alerts, and mobile field verification eliminate compliance gaps.
Health and Safety
Prevent safety incidents before they happen through verified competency tracking. Detect fraudulent certificates, monitor safety training completion, and integrate with fatigue management systems.
Competency Management
Real-time assurance of worker skills and qualifications. Standardise competency frameworks across operations, track expiring qualifications proactively, and verify certificates at the source - not through contractor attestations.
Sourcing and Recruiting
For service providers building mining workforces - optimise your pool of verified, compliant workers ready for rapid deployment. Reduce time-to-hire while ensuring quality and compliance from day one.
Contractor Management
Contractor Management
Get complete visibility and control over hundreds of contracting companies. Monitor ongoing compliance, track performance, and prevent misconduct through duplicate detection - not just pre-qualification snapshots.
Workforce Compliance
Workforce Compliance
Move from trusting contractors are compliant to knowing in real-time. Direct validation with issuing authorities, automated expiry alerts, and mobile field verification eliminate compliance gaps.
Health and Safety
Health and Safety
Prevent safety incidents before they happen through verified competency tracking. Detect fraudulent certificates, monitor safety training completion, and integrate with fatigue management systems.
Competency Management
Competency Management
Real-time assurance of worker skills and qualifications. Standardise competency frameworks across operations, track expiring qualifications proactively, and verify certificates at the source - not through contractor attestations.
Sourcing and Recruiting
Sourcing and Recruiting
For service providers building mining workforces - optimise your pool of verified, compliant workers ready for rapid deployment. Reduce time-to-hire while ensuring quality and compliance from day one.
Award-winning platform
Industry-recognised innovation transforming how organisations manage workforce compliance and safety
HOT 30 WINNER
Core Innovation Hot 30 2023
TECH FAST 50 WINNER
Deloitte Tech Fast 50 2023
AUSTRALIAN BUSINESS AWARDS
Process Innovation Winner 2021
WA INNOVATOR OF THE YEAR
Growth Finalist 2021
AWARD FOR EXCELLENCE
People’s Choice Finalist
MOST INNOVATIVE COMPANIES
Category Winner 2023
MINING MAGAZINE AWARDS
Software Excellence Award Winner
COVID-19 INNOVATION FUND
Innovation Award 2020
AUSTRALIAN TECHNOLOGIES
Best Technology Winner 2019
Connects with Your Utilities Technology Stack
Site Access
Integrate with facility access control systems across multiple plants
Time & Attendance
Ensure only compliant workers clock in across shifts
ERP Systems
SAP, Oracle, Microsoft Dynamics - maintain systems of record
Workforce Planning
SAP, Oracle, workforce management tools for production scheduling
Safety Management
Feed data to incident management and near-miss reporting systems
Maintenance Management
CMMS integration for maintenance contractor qualification tracking
Helping our customers do more
Common Questions from Utility Operations
Can supervisors verify contractor compliance on-site using mobile devices?
Yes. Supervisors can scan a worker's QR code using their mobile device camera to instantly view compliance status, certifications, and role requirements. The mobile interface includes filters for "Action Needed" (expired/rejected certificates) and "Compliant" certifications, making on-site spot checks quick and efficient.
Can the same contractor work across multiple utility companies in MyPass?
Yes. Workers maintain a single verified MyPass profile that travels with them across organisations. Utility companies can share resource pools with affiliated companies, allowing contractors verified once to work across multiple utility providers without re-verification. This is particularly useful for contractors serving multiple utilities in a region.
How do we manage 100+ contractors across distributed infrastructure?
MyPass provides centralised dashboard visibility of all contractors across your operations. You can monitor compliance status in real-time, set automated alerts for expiring qualifications, and organise contractors into resource pools by location, specialisation, or project. The dashboard works across all your facilities from a single portal.
How quickly can we mobilize contractors for emergency repairs?
MyPass enables rapid deployment through pre-verified contractor pools. You can maintain ready-to-deploy pools of contractors with confirmed compliance, track their specialisations and availability across your service territory, and verify their status via mobile QR scanning. This eliminates compliance delays during emergency response situations.
Can we define compliance requirements once and apply them across our entire network?
Yes. MyPass allows you to define compliance requirements at the project level and apply them across your entire utility network. Workers verified for baseline requirements can work at any location in your service territory without re-verification, though you can also set location-specific requirements where needed.
How does MyPass verify specialised utility licences like high-voltage electrical or gas fitting?
The MyPass verification team validates certificates through primary source verification (contacting the issuing authority directly) or using publicly available validation tools. You can track any certification type specific to utility operations, set customisable validity periods, and workers receive automated expiry alerts before qualifications lapse.
How do we demonstrate compliance during regulatory audits?
MyPass maintains complete audit trails of all contractor qualifications, verification activities, and compliance history. You can generate compliance reports demonstrating contractor qualification management for regulatory authorities, export certificate documents for specific positions or projects, and access historical compliance data for license renewals and regulatory reporting.
Can we track contractor performance across our facilities?
Yes. MyPass allows you to add internal notes and tags to personnel profiles (not visible to workers). You can flag contractors for reference checks, track performance indicators, and share these tags with affiliated companies to support informed hiring decisions across your operations.
Can we integrate MyPass with our existing contractor management processes?
Yes. MyPass is designed to complement existing workflows. The platform provides API endpoints for data exchange, supports bulk certificate exports, and allows you to maintain your existing approval processes while gaining real-time visibility into contractor compliance status.
Still have questions?
Didn’t find the answers you’re looking for? Get in touch with the team at MyPass
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Trusted by 1,500+ organisations
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Press
MyPass secures A$7.5m from OneVentures in Series A raise, plans to scale innovative workforce credentials management platform globally.
MyPass Global, the industry platform for workforce competency assurance, announced it had raised A$7.5 million in Series A funding led by Australian venture capital firm OneVentures.
Read article
Feb 17, 2026
