Move from Trusting to Knowing Your Workforce is Competent

Real-time assurance that every contractor worker on your site has current, verified qualifications for the work they're performing.
Worker in safety gear climbing a yellow offshore structure ladder above ocean water and a vessel.
Worker wearing a safety helmet and red life vest climbing a yellow offshore platform ladder above ocean water.

Join leaders who adopt the new standard for competency management

The Right Credentials Don't Guarantee the Right Worker

Worker A has a valid Electrical License (compliant—tick). But this offshore platform role requires high-voltage certification, confined space, offshore survival training, and 5+ years experience.

You discover Worker A is missing three of four requirements when they arrive at the gate. Now you're scrambling for a replacement while the project waits.

Two engineers wearing hard hats and reflective safety jackets inspecting machinery in an industrial facility.

Capability Planning Blind Spots

  • Can't see emerging skills gaps across contractor workforce until projects need specific capabilities
  • No forward visibility into which future projects will be hardest to staff
  • Unable to identify common training needs across multiple workers 
  • Skills gap analysis requires manual compilation from disconnected systems

Wrong Worker Assignments

  • Worker has current credentials (legally compliant) but lacks specific qualifications this role requires
  • Discover critical skills gaps after worker assigned to project
  • No standardised definition of role requirements across operations
  • Manual qualification checking misses critical requirements

Deployment Delays

  • Can't quickly identify which workers meet role requirements
  • Days wasted manually comparing qualifications to job needs
  • Discover critical gaps during mobilisation (too late to fix efficiently)
  • Workers arrive on site only partially qualified for their assigned work

How Fragmented is Your Competency Management?

Before we show you a better way, take a moment to assess your current reality. How many of these scenarios sound familiar? If you checked 3+, MyPass can help.

We discover skills gaps when workers arrive, not during assignment

Workers have the basic qualification but missing role-specific requirements

Manually searching spreadsheets to find workers meeting requirements

Same qualifications checked repeatedly for similar roles across projects

No way to verify authenticity of qualifications

Strategic questions like "can we take on this work?" answered with guesswork

Competency Matching Built on Verified Data

MyPass shifts from subjective "qualified enough" to objective percentage match - showing exactly who meets role requirements and where gaps exist.

Define Role Requirements

Define Role Requirements

  • Define competency requirements for each role
  • Create site-specific or organisation-wide matrices
  • Include licenses, training, assessments, medicals, background checks
  • Reuse matrices across similar roles and projects
Real-Time Matching

Real-Time Matching

  • Automatically match workers to role requirements via the Industry Portal
  • See instant percentage-based matching: 100% qualified, 95% qualified, 80% qualified
  • Real-time dashboards show compliance status
  • Mobile QR verification in the field
Proactive Skills Gap Management

Proactive Skills Gap Management

  • Identify training needs before they become blocking issues (e.g. Workers assigned to roles but missing qualifications, upcoming projects requiring skills your workforce doesn't have)
  • Track expiring qualifications by role type with 90/180-day visibility
  • Transform reactive "worker can't start" firefighting into strategic workforce development
Define Role Requirements
Define Role Requirements

Define Role Requirements

  • Define competency requirements for each role
  • Create site-specific or organisation-wide matrices
  • Include licenses, training, assessments, medicals, background checks
  • Reuse matrices across similar roles and projects
Real-Time Matching
Real-Time Matching

Real-Time Matching

  • Automatically match workers to role requirements via the Industry Portal
  • See instant percentage-based matching: 100% qualified, 95% qualified, 80% qualified
  • Real-time dashboards show compliance status
  • Mobile QR verification in the field
Proactive Skills Gap Management
Proactive Skills Gap Management

Proactive Skills Gap Management

  • Identify training needs before they become blocking issues (e.g. Workers assigned to roles but missing qualifications, upcoming projects requiring skills your workforce doesn't have)
  • Track expiring qualifications by role type with 90/180-day visibility
  • Transform reactive "worker can't start" firefighting into strategic workforce development

Comprehensive Competency Management Features

How you use these capabilities depends on your role in the workforce ecosystem

Whether you're an asset owner managing contractor compliance across your sites, or a service provider coordinating your workforce across multiple clients, MyPass gives you the visibility and control you need. The same verified competency data serves different workflows - reducing duplication while meeting everyone's needs.

Custom Competency Matrices

Create unlimited matrices tailored to specific roles, projects, or sites. Include mandatory and desired qualifications. Set verification requirements.

Worker-to-Role Matching

Compare worker Skills Passports against matrix requirements - showing you in seconds workers ranked by compliance percentage

Real-Time Dashboards

See compliance status across your entire contractor workforce. Drill down to individual workers, sites, or contractors.

Skills Gap Analysis

Identify training gaps before they become compliance issues. Track which workers are approaching expiry. Plan training proactively.

Worker Self-Service

Workers receive automated reminders 90, 60, and 30 days before expiry. Upload updated documents directly. Reduce administrative burden on your team.

Searchable Talent Pools

Build resource pools organised by role capability. Search across pools with filters. Respond to project requests in hours instead of days.

The Impact of Real-Time Competency Assurance

27%

Reduction in non-compliant worker access

35

Fraudulent certificates intercepted monthly (average)

32%

Reduction in administrative time managing contractor compliance

Smartphone held by a gloved hand displaying a worker verification app showing Jason Douglas meets all mandatory site requirements as an electrician and basic rigger.

Related Solutions for Comprehensive Workforce Management

Competency management is just one piece of the puzzle. See how MyPass solves connected challenges across your workforce operations.

Workforce Compliance

Competency management ensures workers have the right qualifications. Workforce compliance ensures you can prove it to regulators - with comprehensive audit trails and real-time monitoring.

Key integration:

  • Competency matrices feed compliance dashboards
  • Expiring qualifications trigger compliance alerts
  • Audit-ready documentation for regulatory requirements

Contractor Management

You've verified individual worker competency - now track it across hundreds of contractors. Analyse exported data to see which contractors consistently deliver qualified workers and benchmark performance.

Key Integration:

  • Aggregate competency data by contractor
  • Track contractor workforce capability before awarding contracts
  • Monitor ongoing compliance across contractor panels

Health and Safety

Verified competency is the foundation of safety. Prevent incidents through proactive monitoring of safety-critical qualifications

Key Integration:

  • High-risk work licence tracking
  • Safety training completion monitoring
  • Incident prevention through verified competency

Sourcing and Recruiting

Need workers with specific qualifications? Optimise your pool of pre-verified, competent workers ready for rapid deployment. Reduce time-to-hire while ensuring quality from day one.

Key Integration:

  • Search by competency requirements
  • Pre-verified qualifications eliminate verification delays
  • Faster mobilisation for urgent needs

Audience Note: "Particularly relevant for service providers building workforces"

L&D (Learning & Development)

Competency management identifies the gaps - L&D fills them. Coordinate training delivery, track completions, and close skills gaps identified through your competency matrices.

Key Integration:

  • Skills gap analysis drives training priorities
  • Training assignment based on expiring qualifications
  • Close compliance gaps through coordinated L&D
Workforce Compliance

Workforce Compliance

Competency management ensures workers have the right qualifications. Workforce compliance ensures you can prove it to regulators - with comprehensive audit trails and real-time monitoring.

Key integration:

  • Competency matrices feed compliance dashboards
  • Expiring qualifications trigger compliance alerts
  • Audit-ready documentation for regulatory requirements
Contractor Management

Contractor Management

You've verified individual worker competency - now track it across hundreds of contractors. Analyse exported data to see which contractors consistently deliver qualified workers and benchmark performance.

Key Integration:

  • Aggregate competency data by contractor
  • Track contractor workforce capability before awarding contracts
  • Monitor ongoing compliance across contractor panels
Health and Safety

Health and Safety

Verified competency is the foundation of safety. Prevent incidents through proactive monitoring of safety-critical qualifications

Key Integration:

  • High-risk work licence tracking
  • Safety training completion monitoring
  • Incident prevention through verified competency
Sourcing and Recruiting

Sourcing and Recruiting

Need workers with specific qualifications? Optimise your pool of pre-verified, competent workers ready for rapid deployment. Reduce time-to-hire while ensuring quality from day one.

Key Integration:

  • Search by competency requirements
  • Pre-verified qualifications eliminate verification delays
  • Faster mobilisation for urgent needs

Audience Note: "Particularly relevant for service providers building workforces"

L&D (Learning & Development)

L&D (Learning & Development)

Competency management identifies the gaps - L&D fills them. Coordinate training delivery, track completions, and close skills gaps identified through your competency matrices.

Key Integration:

  • Skills gap analysis drives training priorities
  • Training assignment based on expiring qualifications
  • Close compliance gaps through coordinated L&D

Helping our customers do more

“Its ability to centralize personnel compliance, automate training tracking, and integrate with some other platforms, which helps reduce manual tasks and improve operational efficiency. Having company's Skills Matrix feature to streamline internal competency management seems a very good alternative."
Felipe C.
Crewing Coordinator
Oil & Energy sector
"If we were to have a spot audit of worker compliance on-site today, I think we would fail. That is what ultimately convinced management to deploy the MyPass system."
Rob
General Manager
Integrated International Services Company

Works With Your Training and HR Systems

Learning Management Systems

Cluey, other LMS platforms for training delivery

HR Systems

Employee records integration

Training Providers

Auto-sync with RTOs and corporate training

Industry Standards

Verisafe, CEC frameworks

Assessment Tools

VOC and practical assessment platforms

Where Does Your Organisation Stand?

Competency management evolves through predictable stages as organisations move from reactive compliance checking to proactive workforce assurance. Most operations start at Stage 1, driven by trust and contractor relationships. Progressive organisations advance through verification and monitoring before reaching Stage 4 - where real-time competency data enables predictive decision-making. Understanding where you are today helps clarify the path forward. Which stage best describes your current approach?

“We trust our contractors”

  • Arms-length relationship with contractors
  • Reliance on contractor self-reporting
  • High exposure to compliance risk
  • Reactive problem discovery

Typical Trigger to Advance: A significant incident, failed audit, or regulatory penalty that exposes gaps in contractor workforce oversight.

1

“We want to be compliant”

  • Standalone compliance portals
  • Company-level compliance checking
  • Some verification, but labor-intensive
  • Limited visibility into contractor workforce

Typical Trigger to Advance: Operational pressure from mobilisation delays, administrative burden consuming resources, or realisation that point-in-time checks don't ensure ongoing compliance.

2

"Everyone On Site Is Compliant & We Know It"

  • Real-time compliance dashboards
  • Integrated systems across sites
  • Worker-level visibility, not just company
  • Proactive gap identification

Typical Trigger to Advance: Desire to move beyond compliance checkbox mentality to strategic workforce planning - using competency data for performance benchmarking, contractor selection, and risk prediction.

3

Dashboard showing personnel overview with a resource pool compliance bar at 92%, field compliance bar for driver's licenses with 121 total, and individual compliance showing Aaron McManaway at 12% compliance.

"Real-Time Competency Assurance"

  • Verification of actual competency, not just certificates
  • Field-level competency confirmation
  • Interdependence: workers accountable for own data
  • Continuous monitoring with automated alerts

Key Differentiator: You're not asking "Are they compliant right now?" You already know. You're asking "How can we optimise our contractor workforce for better outcomes?"

4

Award-winning platform

Industry-recognised innovation transforming how organisations manage workforce compliance and safety

HOT 30 WINNER

Core Innovation Hot 30 2023

TECH FAST 50 WINNER

Deloitte Tech Fast 50 2023

AUSTRALIAN BUSINESS AWARDS

Process Innovation Winner 2021

WA INNOVATOR OF THE YEAR

Growth Finalist 2021

AWARD FOR EXCELLENCE

People’s Choice Finalist

MOST INNOVATIVE COMPANIES

Category Winner 2023

MINING MAGAZINE AWARDS

Software Excellence Award Winner

COVID-19 INNOVATION FUND

Innovation Award 2020

AUSTRALIAN TECHNOLOGIES

Best Technology Winner 2019

Competency Management Questions

Still have questions?

Didn’t find the answers you’re looking for? Get in touch with the team at MyPass
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See Competency Management in Action

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