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From manual to streamlined - Woodside’s MyPass success story

Before adopting MyPass, Woodside Energy grappled with complicated processes around worker site-inductions. Woodside replaced its legacy learning management system (LMS) by switching to MyPass, and deployed our integrated LMS solution Clui. 

 

Global leaders with an Australian legacy: Who are Woodside? 

With over 65 years of experience, Woodside is a leader in the energy industry, providing innovative solutions that help to meet the world's growing demand for energy.

What were the drivers for change? 

Gaining access to the old LMS was time-consuming and inefficient, relying on a BOT that had a limited integration window. If this window was missed (as it regularly was), it caused delays for workers and contractors who had to wait for their next chance. 

This clunky system required contractors to obtain licences, complete inductions and fill out forms offline, resulting in user errors and delays in mobilisation. Site inductions were verified at the gate through a manual process of checking daily excel sheets and screenshots of induction submissions. This was not only tedious, but unreliable. 

A way forward through innovation

The need for an improved and more efficient solution led Woodside to seek change. They found their solution through MyPass’ LMS integration, which simplifies the induction and verification process, and gets contractors to site faster. 

The automatic document verification populates real time data within MyPass, eliminating manual work and reducing administrative burden. This flow of data helps identify contractors that need to gain site access but don’t have a MyPass Skills Passport. Without this critical step in the mobilisation process, workers can end up stuck outside the gate. 

Ultimately, MyPass acts to centralise one single source of truth in the onboarding and compliance process for Woodside’s contracting workforce. 

The results

By implementing MyPass’ LMS integration, Woodside has experienced numerous benefits: 

  1. The onboarding process is much quicker due to reduced induction times.
  2. Woodside enjoys lower licence fees as 4,408 accounts with their previous provider were deactivated.
  3. Greater data visibility with automatic verifications. 31,887 completed courses have been migrated, creating one single source of truth for all parties. 
  4. A huge reduction in support calls through Woodside’s "digital service desk," easing the burden on the Woodside team and allowing them to focus on other important tasks. 
  5. Contractors create and manage just one profile, removing the frustration of heavy administrative processes just to get on site. 

Woodside can now mobilise workers effectively and with complete confidence in their compliance status. The reduction in cost and streamlined mobilisation process have contributed to increased productivity and efficiency for Woodside. 

A word from Applus, one of Woodside’s key contractors

Applus experienced the same frustrations and pain points throughout the old process, which required creating new worker accounts for different job sites. With Woodside's adoption of MyPass, Applus employees now manage a single account across sites. This has streamlined the process and allowed efficiency gains for Applus. As such, Woodside’s contractor companies subsequently benefit from streamlined onboarding processes, experiencing increased productivity throughout. 

Ready to streamline your processes, like Woodside?

Overall, the implementation of MyPass has been a game-changer for Woodside, offering many benefits that have positively impacted the organisation’s onboarding and compliance process. 

If you would like to learn more about how we can streamline and enhance processes, or elevate your current systems, get in touch with us today.

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